Terms and Conditions
1. Acceptance of Terms
By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. Product Information
We make every effort to ensure that product information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy of all information.
3. Orders and Payment
- Order Placement: Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order.
- Payment: Payment must be made in full at the time of purchase. We accept [list of accepted payment methods].
- Order Confirmation: You will receive an order confirmation email once your order has been processed.
4. Shipping and Delivery
- Shipping Costs: Shipping costs are calculated at checkout and are based on your shipping address and the weight of your order.
- Delivery Times: Delivery times vary and will state on each product delivery expectation, we will strive to deliver as soon as possible however, delivery times may vary due to factors beyond our control.
- Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact us immediately.
5. Returns and Exchanges
- General Returns Policy: We offer a 14-day return policy for standard products. To be eligible for a return, items must be unused and in their original condition.
- Personalised Products: Due to the nature of personalised products, we cannot offer refunds or exchanges for these items. Please carefully review your order before submitting it.
6. Intellectual Property
All content on our website, including text, images, and logos, is protected by copyright.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the UK.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Please review these8 terms periodically for updates.